Plan Your Visit

General Information

The Museum is Open during the construction of its new building.


211 North Record Street, Suite 100
Dallas, Texas 75202

The Museum entrance is at 211 North Record Street on the northeast side of the building. The museum is on the first floor. Restrooms (patrons only) are located outside of the Museum, but on the same floor and can be accessed using a code provided by the security guard or the front desk Museum Experience Associates.

This Museum, like most museums, has armed security. Also, like most museums, we post Penal Code 30.07 and Penal Code 30.06 signs at our entrances. Posting both PC 30.06 & PC 30.07 signs means neither CONCEAL carry NOR OPEN carry are allowed on the Museum premises.

This Museum does not allow PokémonGo Trainer activities in the Museum.
Thank you for observing this restriction.


Monday - Friday   9:30 a.m.— 5:00 p.m.
Saturday - Sunday   11:00 a.m.— 5:00 p.m.

The Museum is OPEN on the following holidays:

  • Martin Luther King Day   11:00 a.m.— 5:00 p.m.
  • Passover   11:00 a.m.— 5:00 p.m.
  • Good Friday   11:00 a.m.— 5:00 p.m.
  • Easter Sunday   11:00 a.m.— 5:00 p.m.
  • Memorial Day   11:00 a.m.— 5:00 p.m.
  • Independence Day   11:00 a.m.— 5:00 p.m.
  • Labor Day   11:00 a.m.— 5:00 p.m.
  • Day after Thanksgiving   11:00 a.m.— 5:00 p.m.
  • Christmas Eve   11:00 a.m.— 5:00 p.m.
  • New Year's Eve   11:00 a.m.— 5:00 p.m.

The Museum is CLOSED on the following holidays:

  • New Year’s Day 2018
  • Rosh Hashanah (2 Days), September 10 and 11, 2018
  • Yom Kippur, September 19, 2018
  • Thanksgiving Day, November 22, 2018
  • Christmas Day, December 25, 2018


All admissions include audio guides in English or Spanish. This Museum is not recommended for students under the age of 11-years-old.

Group Fees Effective August, 15, 2017.
Adults $10
Seniors $8
Students $8 (College students must show ID.) Not recommended for children under the age of 11.
Active Military $8
Visitors with Disabilities $8
School Groups of 15+ $5 per person (College students in groups can receive this rate.)
Non-school Groups of 15+ $7 per person

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Free Admission for Federal Employees

To ease the burden of the current government shutdown, the Dallas Symphony Orchestra and the Dallas Holocaust Museum are both offering free tickets to federal employees during the furlough period.

Federal employees are invited to visit the Museum during business hours to view the permanent exhibition, One Day in the Holocaust: April 14, 1943 or the special exhibition, Let Me Be Myself: The Life Story of Anne Frank. This special exhibition has a VR component that allows you to “virtually” visit Anne’s “Secret Annex.” **Guests must reserve a seat for the VR tour (available from 1:00 p.m. – 3:00 p.m. daily and they must be 13 years or older).

Bank of America "Museums On Us" Weekends (2019)

During the first weekend of each month in 2018, Bank of America and Merrill Lynch cardholders receive free admission to the Dallas Holocaust Museum.

Bank of America's "Museums on Us" free admission only applies to the cardholder's ticket. The cardholder must provide a valid Bank of America or Merrill Lynch credit/debit card and a photo I.D. at the admission desks. Bank of America employees also receive free admission when they present their employee badge.

Access for Visitors with Disabilities

Instead of entering the main entrance described above, which requires climbing several steps, please enter the entrance most immediately to the left of the main entrance. If you are facing the main entrance, the entrance for visitors with disabilities is approximately 50 feet to the left of the main entrance. It is marked as an entrance for the disabled. Once inside, use the elevator for the disabled and/or those in pushed or mechanized vehicles.


Photography is permitted in the Museum providing that it is conducted without disruption to Museum operations and visitor experiences and keeps the safety of the exhibits and artifacts in mind.

I. Personal Use Only
Handheld cameras and camera phones may be used in public outdoor spaces and in the permanent exhibit space, subject to the following: Photography is permitted for private, noncommercial use only. Photographs may not be published, sold, or commercially used in any manner. Visitors may post images from their visit on personal social media sites, as long as they are not used for profit.

No flash photography or use of supplemental light is permitted.
Selfie stick use is prohibited.
Tripods, monopods, handheld microphones, and other external equipment are not permitted.
Cameras must be kept at least 18 inches away from artifacts, cases, platforms, and pedestals.

II. Photography in the Special Exhibit Space
Photography in the special exhibit space is not permitted.

III. Video and Live-Streaming Video Apps Video or Live-Streaming of the permanent exhibit space and special exhibit space is prohibited.

IV. Privacy and Visitor Experience
Please respect other visitors and do not distract staff or volunteers from their primary duties. Photography must be conducted without disruption to Museum operations or limitation to the accessibility of exhibitions, entrances/exits, or pathways. The Museum reserves the right, at its sole discretion, to withhold or withdraw permission to photograph on its premises.

V. Media Photography Policy and Commercial Shoots
All photography of a non-personal nature (i.e., editorial, commercial, advertisement) is prohibited without written permission from the Museum and the copyright holders of the artifacts and exhibit images in question. Members of the media or photographers conducting photo shoots for commercial purposes (advertising, training videos, etc.) must have prior permission from the Marketing and Communications Office. You may be required to be escorted by Marketing Department staff. All commercial photography must be scheduled in advance. Call 469.399.5201 during the week to schedule your visit.

2019 Program Guide for January-September 2019

Further Information

For further information please call 214-741-7500 during regular business hours
or email us at

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About The Texas Holocaust and Genocide Commission
In 2009, Governor Rick Perry signed into law legislation that created the Texas Holocaust and Genocide Commission, a state agency established to ensure that resources are available to students, educators, and the general public regarding the Holocaust and other genocides.

Consisting of twelve state-appointed commissioners, the THGC seeks to forge relationships with interested parties to coordinate or modify courses of study and awareness programs, and coordinate commemorative events to further pursue its mission. Commission programs include educator workshops, oral history testimonies, lesson plan and educational resource development, memorials and exhibits, grant funding, volunteer engagement, and a student video contest.

The THGC works closely with the Texas Education Agency (TEA) and the state’s Education Service Centers (ESC) to provide necessary resources and training for teachers, while also developing projects that engage students. The Commissioners of the Texas Higher Education Coordinating Board (THECB) and Texas Veterans Commissions (TVC) join the TEA Commissioner as ex-officio members, helping the Commission reach Texans of all ages.

Ultimately, the THGC would like to imbue in individuals a sense of responsibility to uphold human value, especially in the face of genocidal travesty, while also recognizing the horrific acts as well as the people throughout these atrocities that participated in the preservation of human sanctity.

For more information on THGC activities or to be involved in the Commission’s mission, visit the Texas Holocaust and Genocide Commission website.